Computer Basics

Understand and Solve PC Error Codes

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How many times have you been left flustered by error messages that crop up on your computer screen at inappropriate times? Is it necessary for you to put up with these inconsistencies? Do you always have to depend on computer experts to get you past these error messages? Well, the answer is no. All you need to do is to improve your understanding about computers, and thanks to the Internet you can easily do this. There are many specialized Web sites and on-line forums that enable you to understand various computer errors and troubleshoot them independently.

The endeavor of this article is to improve your understanding about three errors associated with Windows PC, namely stop 0x00000024, error 10061 and windows error code 39.

Stop 0x00000024

You may receive the “stop 0x00000024” error message when there is a problem with the Ntfs.sys file. The Ntfs.sys file is a driver file that allows your computer to communicate with drives that have NTFS file system on them.

The pointers listed below will help you fix this error:

  • Check the cabling of your PC to ensure that there are no termination problems between your SCSI devices (For example, SCSI hard disk) and their SCSI controllers.

  • Ensure that the drivers are regularly updated and are compatible with the operating system you use. 

  • Ensure that your security tools and other third-party software are compatible with your operating system. Oftentimes, the  “stop 0x00000024” error message is displayed due to a lack of compatibility between third-party software—antivirus program, backup utilities and third-party disk managers and your operating system.

  • Run diagnostic tools regularly to check the health of your hard drive. The error message may occur if there is problem with different volumes on your hard disk.

Error 10061

You may come across this error while you try to send or receive e-mails from a Microsoft Exchange Server. Discussed below are tips that you can use to fix this error:

  • Ensure that your computer is connected to the Internet.

  • Ensure that account settings, such as username, password, SMTP and POP3 settings are correctly filled in your email program.

  • Browse through all your existing e-mails and delete the suspicious ones. Also, ensure all entries in your address book are correct.

  • Ensure that your firewall is not blocking your e-mails.

If the above tips fail to resolve the error, then we recommend that you visit Microsoft’s website and search for error 10061 for more information on this subject.

Windows error code 39

This error may occur when a required driver is missing or the driver files are corrupt. You may fix this error by uninstalling and reinstalling the driver that is causing trouble. If this does not fix the issue, then make use of the Troubleshooting wizard. To run this wizard, follow the below steps:

  • Open the properties box of the faulty device in the Device Manager.

  • Click on the Troubleshoot button under the General tab to launch this wizard.

  • Follow the instructions to identify the problem with your device and then resolve it.




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